Jon Smith / On...

writing & digital marketing

Trailer Bikes/Wheels

Description: Basically it’s like sticking half an extra bike onto the back of your own. What you are creating is a tandem bike, but I must say it looks a little bit cooler and, when Junior’s not about, you can easily disengage it from your own bike and pretend the whole thing never happened.

The Trailer Bike works in a similar way to the canvass Bike Trailer, in that it pivots when you take corners, but will encourage far more interaction from your child in that it offers the chance to pedal and hold on to handlebars as well.

Pros: Trailer Bikes are a fantastic confidence booster for children in preparation for when they will eventually go it alone, which is not something I am particularly looking forward to, but, like the inevitable time when my daughter brings home her first boyfriend – or girlfriend? – it’s a day that will eventually creep up on me and take me by complete surprise.

By installing a trailer bike you are encouraging outdoor activities but if you’re really cruel, you can stop pedalling completely and let your offspring power you around the park – but you can definitely expect complaints.

Cons: The only real con, in my opinion, is the cost. Expect to pay about one hundred pounds for what is essentially a glorified unicycle. It seems a bit steep. However, once you’ve bought one you know it will last a long time, and, at that price you’re likely to make sure that it is used.

What’s it all about? Trailer Bikes are a fantastic way to get kids comfortable with bicycles. For parents who use a Trailer Bike, the responsibility of the school run can be shared with your child, especially if you are both responsible for peddling. What better way to get to school and back every day than sharing a bike ride, come rain or shine. It’s so easy to be scathing and critical – but as naff as it looks, it’s pretty cool to have your offspring riding pillion with you down those mean streets.

Bloke’s Rating: If the roads aren’t too busy and your child is up for it, why not?

Posted at 11:31pm and tagged with: kid's transport, bike, bike trailer, dad, parenting,.

Bike Trailer

Description: You don’t just trade in the racing green MG-F for a beige Volvo estate when you become a dad. Oh, no. Even your new mountain bike is no longer safe from the ever-pervasive effect of having children. Just as you’d got your 10km sprint down do an admirable time, you arrive home to find that you’ve got a bike trailer. What can you do? Well, the simple answer is to attach the trailer to the rear of your bike and get pedalling while your toddler rides along in state like Lady Muck.

Pros: It’s singing the praises of the great outdoors again, but this time with a real healthy lifestyle option thrown in for you too. The bike trailer actually allows some dads more of an opportunity to ride their bike than they had before. If you are someone who promises themselves on the Monday that you will go for a quick ride on the Saturday, then chances are by the time the weekend comes you’ll be too knackered or preoccupied with the Grand Prix qualifiers to get round to it. If, however, you or your partner have mentioned to your toddler that you are going for a ride on Saturday, and that they are going too, well, then there’s absolutely no way of getting out of it. And don’t think a bit of British rain is going to give you a last-minute reprise. No way, pal. The trailers are fully covered and waterproof. You’re going for that cycle ride, my friend, and you’re the only one who’s going to get wet!

Jokes aside, it is marvellous to include the little one in as many activities as you can. You get fit and they have fun. That’s killing two birds with one stone, that is. There are some particularly groovy models that come with a detachable third wheel and a handle which means the bike trailer doubles as a pushchair – perfect if you are in training for a biathlon.

Cons: Prices for trailers will vary depending on the manufacturer and it can all get quite pricey. However, if cycling is something you do often, or want to start doing often, then things like bike helmets will be a necessity along with the florescent jackets, pump, waterproofs and the all important triangular orange flag.

What’s it all about? Kids love travelling on a bike trailer and you will love it too. If you are concerned about how busy the roads are nowadays then pack the whole lot up in the car and drive to a park or a coastal promenade. It’s easy to snigger at bike trailers, but you’re just making excuses. Get out there and give it a go and then decide.

Bloke’s Rating: Good clean fun.

Posted at 10:31pm and tagged with: bike, bike trailer, kid's transport, dad, parenting,.

Description: There comes the time when you need to pick up your offspring. Quite often, actually. That’s fine; it’s not so bad for the first five minutes or so, but then time begins to creep by, your partner has disappeared into the thick of the party or the frozen food aisle of the supermarket and you’re left on the periphery…waiting, wondering, wishing…and carrying a very heavy baby. The hip seat is a funky accessory that comprises of a thick belt and a padded seat onto which you sit your infant. You still have to hold on to them, but the strain is taken off your aching arm and shoulder.

Pros: This simple belt displaces the weight of your baby or toddler across the whole of your waist, which means you are able to hold him or her up for far longer. Baby is close by and comforted but you still have a free hand with which to stir dinner. Although it’s your arm that first feels the burn of carrying a toddler, it is in fact your back that is really taking the strain and likely to become injured from too much carrying. When we pick up babies and toddlers we tend to reposition ourselves awkwardly to compensate for the weight. As we favour our stronger arm, this bad positioning is repeated daily. Back pain is terrible and this little beauty can help you to avoid it.

Cons: Having a baby attached to you permanently can be bad enough, but when you start needing to wear a brace to lessen the impact and the strain, you know you’re in trouble.

What’s it all about? Take help wherever you can. Bringing up children is emotionally and physically draining, and a hip seat the nearest you’re going to get to an extra pair of helping hands. A hip seat will save on chiropractor fees.

Bloke’s Rating: No matter how hard you think you are, that little baby is only going to get bigger. Swallow your pride and take a breather – wear the hipster and give your poor arms a break. All the other dads in the park won’t laugh at you, I promise. Babies are heavy and you tried your best.

Posted at 12:19pm and tagged with: baby carriers, hip seats, baby, dad, parenting,.

Description: Harking back to the halcyon days of your Duke of Edinburgh’s Award expedition, or your early boyhood dreams of soldiering, it’s time to load up and move on out . Permission to wear a funky backpack in public and get away with it! A papoose is nothing more than a rucksack with two holes in the bottom for your baby’s legs to stick out of. There are various options in terms of rain covers and extra pockets, but they all boil down to a rigid, or semi-rigid frame and some material, be it canvass or plastic, to carry the baby.

Pros: As your baby gets ever bigger, you will need to transfer the weight from a front carrier to your back. Your spine and shoulders are able to cope with huge strains and now that baby is able to keep his head up and wants to look around at the wildlife rather than snuffle into your chest, the papoose allows you to be incredibly mobile as a family. The distribution of weight across your back will allow for longer walks, striding through the great outdoors or toddling round the shops.

Cons: When you are first getting used to carrying your baby or toddler in a papoose, it can be worrying when they suddenly shift position. Have your partner or someone else walk behind you at first to confirm that baby is still well and truly strapped in and can’t fall out, because that is exactly what it will feel like to you. As with some backpacks, prolonged use can result in Dad ending up with an unsightly sweat patch, which is fine while you’re out walking and the papoose is on your back, but less so when you stop for a glass of orange and a scone at the village tea-shop. A small but quite annoying con can be the use of your head as a makeshift percussion instrument. Not so much of a concern when baby is tapping out a rhythm with his hands, but can be quite painful if said rhythm is being counted out with a plastic cup, or a stick, or small rock.

What’s it all about? The papoose, without doubt, has far more street cred than the front-load baby carrier. You really have no excuse. Whether you are a fan of long walks or not, it really is part and parcel of parenting and therefore you may as well make the exercise as pleasant as possible for yourself.

Bloke’s Rating: Far, far, far less tiring and painful than having your toddler up on your shoulders.

Posted at 10:31pm and tagged with: baby, baby carriers, baby slings, new baby, new-born, dad,.

Customer Relationship Management should be the cornerstone of your business. Without customers you have no business; so looking after them, their experience and their needs and wishes before, during and after they buy a product or service from you, is paramount to running a successful online business.

Managing expectations is all about living up to your promises. Do what you say you’re going to do and customers will be happy.

·      If you say you ship products within 24 hours, make sure it ships, or inform the customer about the delay

·      If you advertise a customer service phone number, have staff answering calls during the advertised hours

·      If the item comes with a free gift, or an upgrade – be sure to include it

·      If you offer the ‘cheapest’ prices on the web, check they remain the cheapest; and offer the customer a refund of the difference if they find a cheaper offer elsewhere

·      If you promise to call back customers, be sure that you do

This may all seem like common sense, but so many companies fail on the small stuff, and take their customer base for granted. Disgruntled customers talk with their feet, or more accurately in the online arena, take with their e-wallet directly to your competitor.

It’s essential that your online business promotes something that customers want, or need. Without a basic desire for your products or your services, it’s going to be hard to find customers and harder still to sell to them.

Posted at 12:34pm and tagged with: CRM, start-up, start a new business,.

Adding rich media such as videos, pod-casts, games etc. is a sure way to differentiate yourself from the competition, get noticed by other websites and invariably improve your visibility, content and reputation which in turn leads to a better natural Search performance.

Rich media was once the exclusive bastion of huge multi-national websites with marketing budgets to burn. Not now. With the ever-decreasing price of technology, an abundance of online or offline software tools, adding quality video to your site is well within everyone’s reach.

“I’m an accountant, what on earth do I want to add video to my site for?” – you don’t have to be a trained actor, you just need a script and the courage to press record. Customer’s love the personal touch and when you’re providing a service, they want to know you know what you’re talking about and a short (30-60 seconds is fine) video does just that. By introducing yourself, your company and your services, customers can get an understanding of how you work and what you do, without having to read pages and pages of text. If you’re completely camera shy, then of course you can hire professionals to act and record your message.

If you’re selling products, a short video giving customers value added information, such as product tests, interviews with the manufacturer, how it was made, the product in real life situations, all make your website the one to visit.

At the top end of the scale is the online game. Adding a game to your site can create a buzz, links, traffic and exposure. If the game is good, it will be distributed by others increasing its reach and your returns.

Posted at 9:17pm and tagged with: rich media, start-up, start a new business, website development,.

You can look at blogging in two ways – like trying to keep a diary when you were young; in which you wrote furiously through most of January with the best of intentions but by February you were too busy and by March it was completely forgotten about. In simple terms, an annoyance. Or, you can treat blogging as a powerful marketing tool that helps build your brand, your customer base, links to your site and unique content which can only help your website perform better in natural Search.

Adding a blog to your business website is a simple procedure for any web developer and the quality and customisation options from the big players such as Tumblr, Wordpress and Blogger leaves very little need to develop your own blog platform.

Blogging helps:

Brand building – your blog, can become a destination for industry professionals and journalists as well as customers who want to know the latest information. Writing in a certain style can attract readers, but writing with authority is key.

New Customer Acquisition – a well-written blog that’s quoted on other sites, linked to, referred or recommended will attract eyeballs and inevitably new customers for your product or service

Customer Retention – Offering an RSS feed allows existing customers to stay abreast of your views and news, keeping your business in their radar and the value-added nature of a blog instils goodwill

Reputation/Search Results – as you discovered in the SEO posts last year, performing well on natural Search relies heavily on your website’s content, visibility and reputation. Regular blogging answers all three – your website will gain unique content, which in turn results in more inbound links which in turn leads to improved reputation.

If you take the step to include a blog on your website remember to update regularly. By default your blog posts are date stamped; a gap of a few weeks or even months looks bad. If you set yourself target, be sure to stick to it.

Don’t oversell through your blog – this isn’t the media to push products or service, treat it as a way to pass comment or observations. By all means include links to products or services, but use an original angle in the blog and try to inform customers rather than overtly trying to sell to customers.

 

Posted at 11:17pm and tagged with: blogging, tumblr, start-up, start a business, marketing,.

Really Simple Syndication is a service you can add to your website to engage with users. Your customer or visitor elects to receive your RSS feeds and by doing so is opting in to receive information from you, be it your latest blog post, site update notifications or specific messages you write for your RSS audience.

RSS, is by name and nature, simple. Your chance to provide a text-based summary or teaser to an article, page or item of interest. If they’re interested, they click through to read more. RSS works on so many levels because it is simple, the customer opts to receive it and you avoid having to create and pay for an email marketing campaign.

It’s possible to create a buzz and encourage sign-ups by releasing exclusive content or offers to RSS subscribers only.

Posted at 9:31pm and tagged with: RSS, start a new business, marketing, online business, online reputation,.

Cashback

Cashback is a relatively new but exciting development in the world of affiliation. Traditionally affiliates earn a commission every time one of their users performs an action on an advertiser site, but the difficult thing was getting customers to come back to your website in the future.

Most affiliate sites earned only one commission from one user. Cashback was the solution. websites such as www.quidco.co.uk, and www.bing.com/cashback/ are affiliate websites, they offer links to websites or products or services and earn a commission, but to ensure that customers come back to them in the future, and don’t just go direct to the advertiser, they share the commission with the customer! That’s right, you buy a new pair of shoes via a cashback website and you can ‘earn’ or receive a percentage of what you spend back. Not bad.

Posted at 9:17pm and tagged with: cashback, affiliation, start-up, start a business, Ecommerce,.